Cookie Policy.

This Cookie Policy explains how MedexClinic ("we", "us") uses cookies and similar tracking technologies on medexclinic.com. It should be read together with our Privacy Policy.

1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, or smartphone) when you visit a website. Cookies allow the site to remember your actions and preferences (such as login state, language, or pages viewed) over a period of time, so you don't have to re-enter them every time you return.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period). They can be served by us ("first-party") or by third-party services we use ("third-party").

2. Types of cookies we use

Strictly necessary cookies

These cookies are essential to operate the Site — they allow basic navigation, security features, form submissions, and remembering your cookie-consent preference. The Site cannot function properly without these cookies, and they cannot be disabled in our cookie banner.

Analytics cookies

These cookies help us understand how visitors interact with the Site — which pages are popular, how long people stay, and where visitors come from. The data is aggregated and anonymized. We use this information to improve content and site performance.

Functionality cookies

These cookies remember your preferences (such as preferred language or region) so we can provide a more personalized experience.

Marketing / advertising cookies

We may use cookies to measure the effectiveness of advertising campaigns and to show relevant content. If we use these cookies, we will only do so with your consent (granted via the cookie banner).

3. Cookies at a glance

4. Third-party cookies

Some cookies on the Site are set by third-party services we use. These third parties have their own privacy and cookie policies, and we encourage you to review them:

• Hosting & CDN — for site delivery and performance.
• Analytics providers — to measure how visitors use the Site.
• Advertising providers — Google Ads and OpenAI (ChatGPT ads), to measure whether our ads lead to visits, bookings or enquiries. These are only set if you accept cookies. OpenAI's pixel sets __obref (a random browser identifier, 12 months), __oppref (an ad-click reference, 30 days, only if you arrived from one of our ChatGPT ads) and __oaiq_consent (your consent choice, 30 days). It also uses automatic advanced matching, described in section 5 of our Privacy Policy.
• Embedded content — videos, social-media embeds, or maps may set their own cookies if you interact with them.

5. How to control or delete cookies

You can control cookies in several ways:

• Cookie banner — when you first visit the Site, our cookie banner asks for your consent. You can accept or decline non-essential cookies.
• Browser settings — most browsers let you view, manage, and delete cookies through their settings. Look for "Cookies", "Privacy", or "Site data" in your browser's preferences.
• Opt-out tools — for advertising cookies, you can use industry tools like the Digital Advertising Alliance opt-out or Your Online Choices (EU). These tools do not affect the OpenAI pixel, whose cookies are set on our own domain. To stop it, decline cookies in our banner; if you have already accepted, clear this site's data in your browser, reload the page and choose Decline.

If you decline or delete cookies, certain features of the Site may not work as intended.

6. "Do Not Track" signals

Some browsers offer a "Do Not Track" (DNT) signal. There is currently no industry standard for how DNT signals should be interpreted, and we do not respond to DNT signals at this time. We honor user choices made directly through our cookie banner.

7. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when it was last revised. Significant changes will be reflected in the cookie banner the next time you visit.

8. Contact us

Questions about cookies on this site?

• Email: info@medexclinic.com
• Phone: (904) 444-2903
• Mail: MedexClinic, 9551 Baymeadows Rd, Suite 6, Jacksonville, FL 32256